As I’d come to a certain age, dealing with health issues, it came time to sell my family house. Our house was very special to everyone in the family because it was built by my husband’s grandfather, and had stayed in the family ever since. It was important to me to work with someone who would appreciate the history of the house, and what made it special. I needed someone who would listen. When I met Mary, I felt her ambition and professionalism, but also her compassion. One day, I told her stories in front of the fireplace, relating my memories of weekends spent at the house, bringing my kids to visit their grandparents, long before I became the owner. Years later, my husband and I moved up from Queens and spent many good years as owners of the house. Mary took all of this into consideration, and took special care to find a buyer who would appreciate the house, its history and its design. Her listing attracted many offers, and I’m happy that the buyers will keep the house intact, and give it the loving care it needs. In addition to selling the house, Mary helped me find a new apartment to live in. As I have health issues and it is difficult to get around, she took me to several apartments, trying to find one that would fit my needs. We found one with just the right size and atmosphere- just what I wanted for myself in my old age. She went above and beyond, bringing me to showings and meetings, mindful of my limitations. On the day we closed the sale, she brought me home, and made sure I was comfortable and relaxed after the excitement of the day, and even made me lunch! This weekend was my 80th birthday and I had my first gathering in my new place, which has its own story. Thank you Mary, for listening.
Mary was with us every step of the way, which is very reassuring during such a stressful time. Her sense of the market, her contacts and experience, in addition to her cheerful and professional manner, make her an excellent realtor and I would recommend her to any seller. We were both extremely impressed by her perseverance and drive on our behalf and I would also give her the highest recommendation in her role representing the buyer. Mary is the whole package. She has a keen sense of the market and a compassionate sense of what both the buyers and sellers are looking for. I would highly recommend her and we consider ourselves fortunate for having Mary as our realtor.
She helped my fiancé and I buy our dream home. She was patient, hard working and most of all, honest. She never pressured us and made sure that we were happy and comfortable. I would recommend her to everyone! If you want the best agent in Rockland choose Diane Mitchell!
The process started just before the COVID-19 outbreak, and for many reasons, it took 2 years to get the house ready to sell. Mary stayed involved the whole time, and helped us get it ready for the market. My mother is elderly and has health issues, so there were special considerations in the process of selling the house, and finding Mom a new apartment that was accessible and desirable. Mary was extremely helpful on both counts, helping Mom get to apartment showings and getting a good understanding of what her needs were. I live in California, so I had to help out how I could from a distance (aside from a few visits). Mary was great at keeping me in the loop via phone, text and email, so together we could all work towards selling the house and getting Mom moved into her new apartment. I’m very happy that Mary got a good price, and found a buyer who respected our house, which was in our family for three generations. I’m satisfied now that Mom is secure in her new place, and the house has a new family to take good care of it.